Terms of service
Last updated: April 18, 2026
Welcome to Kuro Neko Shop! The terms "we," "us," and "our" refer to Kuro Neko Shop. By using our Services, you join a universe dedicated to Otaku culture and agree to be bound by these Terms.
Section 1 - Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your country. You are responsible for maintaining the security of your login credentials. All information provided during account creation must be accurate and complete.
Section 2 - Our Products and Universe
We take particular care in representing our muses and icones. However, colors and appearance may vary depending on your screen settings. Our descriptions are subject to change without notice. We reserve the right to limit quantities or withdraw a product at any time.
Section 3 - Ordering and Manufacturing
Your order constitutes an offer to purchase. As we operate on a Print on Demand (POD) basis, production begins immediately upon validation. Any cancellation request must be made within one hour. Your purchases are intended for personal use and not for resale.
Section 4 - Pricing and Billing
Prices are indicated at the time of the order and do not include potential taxes or customs fees (outside the EU). You agree to provide valid payment information and to pay the full amounts due, including shipping costs.
Section 5 - Shipping and Delivery
Delivery times are estimates provided by our logistics partners. Once the product is transferred to the carrier, Kuro Neko Shop cannot be held responsible for delays related to customs or events beyond our control.
Section 6 - Intellectual Property
The entire content of this site (texts, logos, exclusive character designs, images) is the property of Kuro Neko Shop. Any reproduction, modification, or distribution without our prior written consent is strictly prohibited. Our characters are original creations protected by copyright.
Section 7 - Relationship with Shopify
Kuro Neko Shop is powered by Shopify. You acknowledge that Shopify is not responsible for sales transactions or any damages resulting from the use of products. Your purchases are made exclusively with Kuro Neko Shop.
Section 8 - Prohibited Uses
You are prohibited from using our Services for illegal purposes, to harass others, to transmit viruses, or to infringe upon our intellectual property rights. Any violation may result in the immediate termination of your access.
Section 9 - Disclaimer of Warranties
Unless otherwise stated, our services are provided "as is." We do not guarantee that the use of the service will be completely uninterrupted or error-free.
Section 10 - Governing Law
These Terms are governed by and interpreted in accordance with the laws of France. Any dispute shall be submitted to the competent jurisdiction of Kuro Neko Shop's registered office.
Section 11 - Contact Information
For any questions regarding these Terms, you may contact us:
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Email: contact@kuronekoshop.fr
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Address: 10 Rue du Jura - Ville-la-Grand 74100 - FRANCE
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SIREN No.: 912 538 634